This case involves a financial institution based in Angola, Africa, boasting over 1000 employees, which faced the challenge of conducting a maturity assessment using the SIM3 framework and defining a roadmap of initiatives, efforts, and competencies to achieve the intended maturity for the organization.

Subsequent to the implementation of the Security Incident Management Maturity Model (SIM3), the results were highly satisfactory. The outcomes and benefits encompassed, but were not limited to, enhanced visibility into the organization's SOC maturity state, covering processes, people, and technology. Furthermore, the analysis performed led to the identification of findings and opportunities for improvement, with the subsequent implementation of part of the recommendations made (up-selling).